Located at 11477 Olde Cabin Rd. Ste. 100 Creve Couer, MO 63141 

Customer Service

Thank you for selecting CBTH for your nutritional supplement needs!

We value your business and seek to improve our service whenever and wherever possible.

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Terms & Conditions

We are glad you have visited www.xb2h.com, the website for Crossing Back to Health, the clinic of Dr. Amy K. Davis, MD, a Missouri-limited liability company (“sponsor”, “we”, “our”, or “us”). This website enables visitors (“visitors”, “you”, “your”) who are at least eighteen (18) years of age to make purchases. These terms and conditions govern your use of the website.

Please read this agreement fully before accessing the website. By accessing the website, you agree to be bound by the terms and conditions herein defined within this agreement. Sponsor reserves the right to amend this agreement at any time, and you agree to review the agreement periodically, to ensure you are aware of such modifications. Continued use of the website by visitor(s) will be deemed your definitive acceptance of any modified agreement. If visitors do not wish to be bound by this agreement, they do not have permission or authorization to use this website.

The website, and any information found herein, has been provided for educational purposes only, and is not intended to replace or supplant the advice provided by your physician or other health care professional. You should not use the information on this website to self-diagnose or treat a health problem or disease, prescribe any medication or other treatment. You should seek the advice of your physician or other health care professional prior to taking any medication or nutritional, energetic, herbal, or homeopathic supplement. Information or statements specific to dietary supplements available on this website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.

This website does not provide any Medical Advice, nor does use of this website create a doctor-patient relationship between you and any of the physicians affiliated with our website.

Account

Visitors may create an account on this website for the facilitation of purchases or communication with us. You should select a unique user name and password. Please follow rigorous Internet protocols when selecting passwords, and avoid use of common identifiers including a name, birthday, street address or number, or other information readily associated with you. You are responsible for maintaining confidentiality of your account information and for restricting access to any computing device used to access the website. You agree to accept responsibility for all activities that occur under your account and password. You agree to provide us with accurate, complete and current information, and to update information when such information changes. We reserve the right to cancel your account at any time for any reason, at our sole discretion.

Visitors who create an account on our website or send emails to us agree to the use of electronic communications. We will respond to you electronically, and you consent to receive communication from us electronically. You agree that all communications including but not limited to agreements, notices, disclosures or other communications, provided electronically satisfy any legal requirement that such communications be in writing.

Commercial Transactions

  1. Purchases – This website offers products for sale. Should you wish to purchase any of these products, you will be asked by the Sponsor of this website to provide certain protected individual information, which may include but not be limited to your full name, address, telephone number and credit card information. In choosing to make a purchase, you agree to comply with all terms and conditions and to provide us with accurate, complete, and current information at all times. You agree to be responsible for all charges incurred through your account as well as for paying any applicable taxes, as well as any shipping and handling charges.
  2. Payment – Products are available for purchase by visitors on the condition that we receive payment for these products. We reserve the right to suspend or terminate your account in the event payment cannot be charged to the credit card provided or if the charge is refunded for any reason, including chargeback. Should suspension or termination of your account take place, this agreement and any obligations herein would be terminated.
  3. Resale is STRICTLY PROHIBITED – Due to requirements of the Manufacturers and Distributors, resale of items is strictly prohibited.
  4. All products are NOT available to all visitors. Full access to the ONLINE STORE is only granted to patients of Crossing Back to Health.

Disclaimer of Warranties

Sponsor makes no guaranty of continuous, secure, or uninterrupted access to the website, as factors outside the direct control of the sponsor may cause the interference.

Visitors acknowledge and agree that their use of any educational information or any product purchased through this website is at their sole risk. We disclaim any implied warranties of merchantability, or fitness for any particular purpose. We have no responsibility for how you use the products provided through the website. We make no guarantees, promises, or claims to any special experience, insight, or expertise in providing the website. We make no predictions for success related to the purchase and use of any product, or use of any of the information provided through this website. We have no liability, responsibility or obligation to any person or entity for any damage, injury, adverse consequence, or loss alleged to have happened as a consequence of using either the information or the products sold on this website.

Indemnity

Visitors to this website agree to indemnify and hold harmless sponsor from and against any and all claims, damages, liabilities, injuries, losses or expenses, including attorneys’ fees and expenses of counsel, and the collection thereof, that may be incurred by or asserted or awarded against Sponsor, arising out of or in connection with or by reason of, or in connection with the preparation for a defense of, any investigation, litigation or proceeding arising out of, related to or in connection with your use of our Website, your connection to our Website, your purchase of products or services from this Website, your breach of this Agreement, or your violation of any law or the rights of a third party.

Third Parties

You agree that Sponsor shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of your participation, correspondence, or business dealings with any third party found on or through the Website. Dealings, that may be regarding payment and delivery of specific goods, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party.

Shipping & Delivery

Currently, online orders may be shipped to destinations within the United States. Shipping outside of the US is possible buy may result in higher shipping fees Orders received by 12:00 Noon Central Standard Time, Monday through Thursday, will be shipped on the next business day. The method of shipping selected will determine the shipping cost(s). USPS is our primary shipping carrier.

Standard / Ground Delivery – For in-stock items, when using Ground service, please allow 3-5 business days for your order, when your order is placed Monday – Thursday before Noon Central Standard time. Standard shipping and handling is $10.00 for in-stock items, when using USPS Priority Mail service. You will generally receive your order in two business days when your order is placed Monday – Thursday before Noon Central Standard Time. Note: delivery times are estimated.

Free Shipping on orders over $250.00. (Excludes orders outside the US)

Risk of Loss

We ship all items purchased from the Website pursuant to the shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier

Product Descriptions

Sponsor does not warrant that the product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. The appropriateness of use of a given product may vary depending on circumstances. Information may and is subject to change. If you believe a product offered by the Website does not meet the product description, your sole remedy is to return it in unused condition.

Privacy

Sponsor understands the responsibility involved with the protection of your privacy. Our Privacy Policy defines the terms regulating the handling of personally identifiable information and other information provided by you in connection with the Website. Details can be found at www.crossingbacktohealth.com.

Returns

Our products are guaranteed for quality, freshness and labeled potency. If you find an item purchased is not satisfactory, you may return any unopened. factory-sealed product(s) that are in re-sellable condition within 30 days of your purchase for a full 100% refund.

To return your product(s) for a refund, please carefully pack them, include your order #, receipt or the original packing slip, and ship them to:

Crossing Back to Health
11477 Olde Cabin Road, Suite 100
Creve Coeur, MO 63141

Attn: Returns

Payment

We accept the following credit cards: Visa, MasterCard and Discover. We also accept check cards from Visa and MasterCard. Our secure server encrypts all credit card information you enter. Occasionally, a request for credit card authorization fails before the card is finally authorized. If we experience difficulties in authorizing your credit card, we will notify you by phone or e-mail.

No Agency

No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created between you and Sponsor by this Agreement.

Notices

Except as provided in the following sentence, all notices hereunder shall be given by certified mail, postage prepaid and return receipt requested, to: Crossing Back to Health, 16216 Baxter Road, Suite 110, Chesterfield, MO 63117, and to a Visitor at the address listed in such Visitor’s Profile.

Governing Law

Use of this website signifies your acknowledgement that this Agreement shall be governed by and in accordance with the laws of the State of Missouri, excluding conflict of laws provisions thereof that would indicate the application of the laws of any other jurisdiction and you hereby submit to exclusive jurisdiction in the federal and state courts of Missouri. You agree to receive service of process through certified mail or by other means sanctioned by law, and you expressly waive any claim of improper venue and any claim that such courts are an inconvenient forum. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our Website or this Agreement must be filed within one year after such claim or cause of action arose or be forever barred.

General

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. You agree that this Agreement may be automatically assigned by Sponsor, in its sole discretion, to a third party. Section headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such Section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof. The provisions of this Agreement will survive termination or expiration to the extent necessary to carry out the intentions of the parties.

Contact Us

If you have any questions or concerns regarding the Website, please contact us by e-mail at crossingbacktohealth.com or write to us at Crossing Back to Health, 16216 Baxter Road, Suite 110, Chesterfield, MO 64117.

DISCLAIMER

It is the intent of Crossing Back to Health (“Sponsor") to operate this Website consistent with the work of Amy K. Davis, M.D. However, Sponsor is not a healthcare practitioner or provider. To the extent that any information is provided through this Website, it is for general informational purposes only and is not intended to constitute or substitute for (i) medical advice or counseling, (ii) the practice of medicine including but not limited to psychiatry, psychology, psychotherapy or the provision of health care diagnosis or treatment, (iii) the creation of a physician-patient or clinical relationship, or (iv) an endorsement, a recommendation or a sponsorship of any third party, product or service by the Sponsor or any of the Sponsor's related companies, agents, employees, consultants or service providers. If you have or suspect that you have a medical problem, contact your health care provider promptly. Information and statements regarding dietary supplements available on this Website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.